Privacy Policy

1. Introduction

Skill Samurai Saskatoon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://skillsamuraiportal.com and use our registration portal.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us when you:

• Register your child for classes or membership programs
• Submit a lead capture form
• Create an account on our portal
• Contact us via email or phone

This information may include:

• Parent/guardian names, email addresses, phone numbers, and addresses
• Child's name, date of birth, gender, school, and grade
• Emergency contact information
• Medical and allergy information
• Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit and time spent on pages
• Referring website addresses
• Date and time of your visit

3. How We Use Your Information

We use the information we collect to:

• Process and manage registrations for classes and membership programs
• Process payments and manage subscriptions
• Send confirmation emails and important updates about your enrollment
• Send automated email sequences for lead nurturing (if you submitted a lead form)
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations
• Track conversions and optimize our advertising campaigns (see "Third-Party Services" below)

4. Third-Party Services

4.1 Payment Processing

We use Stripe to process payments. Stripe collects and processes your payment information securely. We do not store your full credit card details. Please review Stripe's Privacy Policy for more information.

4.2 Email Services

We use Brevo (formerly Sendinblue) to send transactional and marketing emails. Brevo processes your email address and name for email delivery. Please review Brevo's Privacy Policy for more information.

4.3 Facebook Pixel and Advertising

We use Facebook Pixel (Meta Pixel) to track conversions and optimize our advertising campaigns on Facebook and Instagram. Facebook Pixel collects information about your visits to our website, including:

• Pages you visit
• Actions you take (such as form submissions and purchases)
• Device and browser information
• IP address

Facebook may use this information to:

• Show you relevant ads on Facebook and Instagram
• Measure the effectiveness of our advertising campaigns
• Create custom audiences for remarketing
• Match website visitors to Facebook users (using hashed email addresses and phone numbers)

You can opt out of Facebook Pixel tracking by adjusting your Facebook ad preferences. Please review Facebook's Data Policy for more information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your personal information when it is no longer needed.

7. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing emails (unsubscribe links are included in all marketing emails)
• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at saskatoon@skillsamurai.com or call us at 306-280-3048.

8. Children's Privacy

Our services are designed for parents and guardians to register children for our programs. We collect information about children only with parental consent. We do not knowingly collect personal information directly from children under the age of 13 without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: